Dog killed while in care of sitter hired through Rover app

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COMMERCE CITY, Colo. — Losing a puppy while its below your care is devastating – however dropping it while below the care of someone else is a whole nightmare. 

Which is why a Colorado girl is caution others about the usage of the preferred dog-sitting app known as Rover. 

Elaine Conoly by no means were given to mention goodbye to her dachshund Wally.

“He got along with cats and dogs and people and just wanted nothing more than to sit in your lap,” said Conoly. “I imply, he was once intended to show 10 subsequent month. I do not get the ones years now.”

While on holiday for the Fourth of July vacation, she had positioned her two canines with a sitter she had used as soon as sooner than through Rover. The app lets in canine homeowners to look and request puppy sitters, a canine stroll, even in a single day care. Two days into her holiday, she were given a message from the sitter.

“Saying, ‘sorry, a mastiff totally mauled your canine and killed him straight away,'” stated Conoly, recounting the message.

Elaine says any other canine, unbeknownst to her, was once on the sitter’s house and attacked Wally.

“He did not want to be out of doors, close to a 150 pound canine,” stated Conoly.

Since that day, Conoly instructed Denver7, she has now not heard from the sitter and will’t to find Wally’s stays, after he was once left at a puppy sanatorium.

As for Rover, Conoly stated she nonetheless needed to pay for his or her products and services and most effective heard from them through an e mail in which they corporate apologized – however not anything else has been completed. 

After Contact7 reached out, the corporate’s public family members spokesperson supplied the next observation:

“As dog owners ourselves, we are distraught by Wally’s passing and join his family in their grief during this heart-wrenching time. Upon learning of the incident, our trust and safety team immediately opened an investigation and we remain committed to providing support to the Conoly family. We have deactivated this particular sitter from our platform.”

– Dave Rosenbaum

But that is slightly too overdue for Conoly. She plans to press fees and is hiring an lawyer. She hopes others be informed from her tragedy.

“Truly, it was like having my heart ripped out of my chest. You can’t replace 10 years of memories,” said Conoly. “I simply need them to be held responsible for their movements. They are falsely promoting to folks.”